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1. Introduction

Adds77 (referred to hereinafter as "we", "the platform", or "the site") takes your privacy very seriously. This Privacy Policy explains what information we collect when you use the adds77 website, mobile app, or any other digital service, how that information is used, and the measures we take to keep it safe.

This policy forms part of and is consistent with adds77's Terms and Conditions. By registering with or using adds77's services, you are considered to have accepted the terms of this Privacy Policy. If you have any questions or objections, please contact us before using the service.

• This policy has been prepared in English and is governed by the laws of Bangladesh.
• We may update this policy at any time; you will be notified of any changes.
• We follow the highest industry standards to protect your personal information.

2. Information We Collect

Adds77 only collects information that is necessary for operating the platform, improving services, and meeting legal obligations. We collect three types of information:

a) Information You Provide:

• Name, Date of Birth & Gender
• Mobile number and email address
• Mailing Address & Nationality
• National ID or passport details (for KYC verification)
• Mobile banking account details (for transactions)

b) Automatically Collected Information:

• IP Address & Device Type
• Browser version and operating system
• Time spent on the site and pages visited
• Cookies & Session Data
• Gaming activity logs (bets, wins/losses, timestamps)

c) Information Received from Third Parties:

• Transaction confirmation details from payment gateways
• Identity verification results from KYC verification agencies
• Fraud Prevention Agency Reports

3. How We Use Your Information

Collected data is used solely for the purposes listed below. Any misuse of data is a direct violation of adds77's policy:

• Account Management: Registration, login, password recovery, and profile management.
• Identity Verification (KYC): Verifying age and complying with anti-money laundering regulations.
• Financial Transactions: Processing deposits and withdrawals.
• Customer Support: Responding to your complaints and inquiries.
• Fraud Prevention: Detecting and preventing suspicious activity.
• Personalized Experience: Showing game recommendations and promotions based on your preferences.
• Legal Obligation: Submitting required reports to regulatory authorities.
• Service Improvement: Analyzing user behavior to improve platform performance.

4. Data Sharing Policy

Adds77 never sells your personal information. However, certain data may be shared in the following limited circumstances:

• Payment Provider: Mobile banking services such as Mobile Banking, Nagad, and Rocket receive the information needed to process transactions.
• Identity Verification Agency: Identity-related information is shared with approved third parties for KYC processing.
• Game Provider: Limited profile information may be shared with game studios to operate Live Casino or slots.
• Law Enforcement Agencies: Providing information to regulatory authorities is mandatory in cases involving court orders or lawful investigations.
• Fraud Prevention Partners: Information may be cross-checked against industry-standard databases to prevent fraudulent activity.

5. Cookie Policy

Adds77 uses cookies on its website to improve your experience. Cookies are small text files stored in your browser. We use the following types of cookies:

• Essential Cookies: Used to maintain login sessions and ensure site security. Disabling these cookies will prevent the site from functioning properly.
• Performance Cookies: Collects anonymous statistics to understand which sections of the site are used most.
• Functionality Cookies: To remember your preferred language, theme, or game settings.
• Session Cookies: Deleted automatically when the browser is closed; used during live gaming sessions.

You can manage or delete cookies at any time through your browser settings. However, disabling essential cookies may cause some features to not function properly.

6. Data Security Measures

Adds77 uses industry-leading technology to protect your data. Our security framework includes:

• SSL/TLS Encryption: All data transmissions are encrypted with 256-bit SSL.
• Two-Factor Authentication (2FA): An added layer of security for logins and withdrawals.
• Firewall & DDoS Protection: Advanced network protection to guard against server attacks.
• Regular Security Audits: Independent security experts conduct regular system audits.
• Restricted Access: Only authorized personnel have access to your information.
• Data Backup: Regular backups are maintained on secure, encrypted servers.

7. Data Retention Period

Adds77 does not retain data beyond what is necessary. Retention periods depend on the type and purpose of the data:

• Account Information: For the duration the account is active and for 5 years after closure (as required by law).
• Transaction Records: A minimum of 7 years, in accordance with Bangladesh financial regulations.
• KYC Documents: Up to 5 years after the end of the relationship.
• Gaming Logs: Up to 3 years, in consideration of potential fraud investigations.
• Cookie Data: Session cookies expire immediately; persistent cookies last up to 12 months.
• Marketing Preferences: Until consent is withdrawn.

8. Your Rights

As an adds77 user, you have the following rights over your own information:

• Access: The right to know what information we hold about you.
• Right to Rectification: The right to request correction of inaccurate or outdated information.
• Right to Erasure: The right to request deletion of your data under certain circumstances.
• Right to Restrict Processing: The right to request that the use of your information be limited to specific purposes.
• Right to Portability: The right to receive your information in a readable format.
• Right to Object: The right to object to the processing of your data for specific purposes.
• Right to Withdraw Consent: The right to request that we stop using data provided on the basis of consent, at any time.

To exercise these rights, contact our support team. We typically respond within 30 business days. Please note that some data may not be erasable due to legal obligations.

9. Protection of Minors

Adds77 strictly prohibits anyone under the age of 18 from using the platform.

• Age is verified at registration, and ID may be requested if there is any doubt.
• If an account belonging to a minor is detected, it is immediately closed and all associated data is deleted.
• We never knowingly collect information from minors.
• If a parent or guardian suspects their child is using this platform, please contact us immediately.

10. Third-Party Services

The adds77 platform may integrate certain third-party services. These services have their own privacy policies and operate outside of adds77's control:

• Game Provider: Live Casino and slots studios operate under their own data policies.
• Payment Gateway: Mobile banking services handle data according to their own privacy policies.
• Analytics Tools: Anonymous data may be used to measure site performance.

We recommend reviewing the privacy policies of these services as well. adds77 is not responsible for how third parties manage your information.

11. Policy Changes

Adds77 reserves the right to update this Privacy Policy at any time. When changes are made, we will notify you in the following ways:

• The "Last Updated" date at the top of the policy page will be revised accordingly.
• For significant changes, a notification will be sent to your registered email or posted on the platform.
• Continued use of the site after any changes constitutes acceptance of the updated policy.
• If you object to the changes, please contact our support team before closing your account.

12. Contact Us

For any questions, requests, or complaints regarding our Privacy Policy, please contact our support team. We are always here to help.

When submitting a complaint or request, please include your account ID and full details so we can assist you promptly.